Category Archives: Leadership

Responding to Children and Adults Alike

On Monday morning, my family and I were driving back to Milwaukee from a weekend away, when we learned of the tragedy that befell the Sikh community in Oak Creek.  We were stunned, angered, and saddened by this senseless act … Continue reading

Posted in Case Studies, Interpersonal Communication, Leadership | 1 Comment

Consider the Process

  I recently admitted to colleagues that I’m becoming quite a “process person.” Translation: I’m paying more attention these days to HOW issues get discussed and HOW decisions are made.  For most of my life I was (and perhaps still am … Continue reading

Posted in Conflict, Leadership, Uncategorized | Leave a comment

“I’m just a…”

    “I’m just a…” Years ago my mother-in-law (a career educator) came for a visit.  We strolled the neighborhood one evening, and I was able to introduce her to one of our neighbors, Susan.  During the course of our … Continue reading

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One Challenge of the ‘Job Description’

A friend of mine sent me a posted job description for my review and opinion. She was considering applying for the position, and she wanted to know my thoughts: “Do you think this looks like a good fit?”  Job descriptions … Continue reading

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Thought-Filled Words

  I watched the resignation of Congresswoman Gabrielle Giffords last week, and I was especially touched by her statement to the American public that was shown on YouTube the day before her appearance in Congress. The road back from brain … Continue reading

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Facework

    I appreciate people who have mastered the art of “Facework.” These are your friends, colleagues or family members who are interested in keeping others’ humiliation and embarrassment to a minimum.  If an innocent blunder could result in someone being … Continue reading

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The Anxious Organization

I am a great fan of the book The Anxious Organization by Jeff Miller, a management consultant, therapist and coach.  He clearly articulates what happens to people within an organization when leaders fail to demonstrate centered thinking and calm behavior during … Continue reading

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Talking About Your New Role

  It is common that people will move along a career path in an organization. This takes place when a promotion is granted, a lateral move occurs or a new title is bestowed.  When this happens, the dance steps change … Continue reading

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Helping Employees THINK!

    When I work with supervisors, it is common for me to hear the following complaint from them: “My employees act like I’m the only person who can solve a problem! Why don’t they THINK!” If you’ve ever attended one … Continue reading

Posted in Leadership, Verbal Flashcards | 2 Comments

Peer Advocates

I sat with a client over lunch the other day, and she shared with me her interest in advocating for professional development opportunities for one of her team members. My client has deep respect for this work associate, and she … Continue reading

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