I have just read and reviewed a new book written by a friend and colleague, Ray Attiyah. His leadership philosophies help us understand how to engage front line workers in a way that creates ownership of their business.
In the Fearless Front Line: the Key to Liberating Leaders to Improve and Grow Their Businesses, Ray discusses his Run-Improve-Grow model for organizational success.
At the heart of Ray’s book is the understanding that all business success must flow from work relationships that are built on trust. When supervisors develop trusting relationships with employees, they are well on the way to creating thinking teams. This book makes the case for why healthy employee engagement must be the top priority in any organization. When front line employees are free and able to manage day-to-day responsibilities, supervisors and managers are set free to improve and grow the company.
Want to learn more? Check out a glimpse of Ray’s philosophy at The 2nd Annual International Leadership Blogathon.